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July 21, 2025
Question

Issues Across The Board

  • July 21, 2025
  • 1 reply
  • 9 views

I recently purchased quickbooks and since they day I purchased it, I can do absolutely nothing. Regardless of browser, cache, etc... Every time I try absolutely anything, it says "Something went wrong". I can't reset my password, login, or even submit a help ticket. Regardless of anything, I can't use it. Hoping this goes through, it's taken me days to figure out how to get to this page without quickbooks failing on me. Thank you in advance

1 reply

Level 5
July 21, 2025

Hello JHyne,

 

Thank you for reaching out to the QuickBooks Community! I appreciate you doing those troubleshooting steps. However, I recommend reaching out to our Customer Care Team to investigate the matter further and escalate this case if necessary. You can do this by calling 1(800)-INTUIT. 

 

Please let me know how the conversations go! I will be looking out for an update! See you soon.