Locked out of my quickbooks desktop

Are you seeing an error message when you try to sign in, or is the software itself not opening at all? Any information will help me point you in the right direction. 
 

Since your billing is clear, for now, let's use the QuickBooks Tool Hub, a repair tool designed by Intuit to fix errors and get QuickBooks working again.

Here's how:
 

1. Close your QuickBooks Desktop.
2. Install the latest QuickBooks Tool Hub (1.6.0.8).
3. Open the downloaded QuickBooksToolHub.exe.
4. Follow the prompts to finish the installation.
5. Double-click the icon on your Windows desktop to launch the Tool Hub.
    

Next, run Quick Fix My Program in the Tool Hub. 
 

1. Click Program Problems.
2. Select Quick Fix My Program. 
    

If you encounter an error, you can follow Solution 2 in this guide: QuickBooks Desktop won't open. 
 

Let us know if you have further questions or concerns.