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January 21, 2019
Question

Missing Local Colorado Sales Tax Jurisdiction

  • January 21, 2019
  • 28 replies
  • 91 views

Hello,

 

I discovered that the Automated Sales Tax within QuickBooks Online is missing a local Colorado sales tax jurisdiction.  The jurisdiction is "Southeast Jefferson County LID".  I discovered this when I couldn't get the sales tax price to match, when I compared it with the AvaTax sales tax calculator.  AvaTax has the additional 0.5% "Southeast Jefferson County LID" sales tax that QuickBooks Online does not seem to have.

 

Is there a way to confirm if QuickBooks Online has this local jurisdiction in their Automated Sales Tax Database?

 

Thank you.

 

28 replies

January 22, 2019

I can help get your sales tax rates sorted out, R_Crane.

 

If your business is not located in any of the cities below, that's the reason why the "Colorado, Jefferson County" tax rate of 0.50% isn't showing up on your sales forms.  

  • Arvada
  • Westminster
  • Wheat Ridge
  • Golden
  • Buffalo Creek
  • Conifer
  • Littleton
  • Evergreen
  • Idledale
  • Kittredge
  • Pine
  • Lakewood

You may wish to reach out with your state agency to check if you are oblige to pay Jefferson County tax. 

 

If you have any questions, please let us know. We'er to help. 

 

 

 

R_CraneAuthor
January 22, 2019

Hello,

 

Thank you for your help.  We are located in Golden, Colorado and do see the Jefferson County, Colorado sales tax being calculated.  What we do not see is an additional 0.5% local improvement district tax that we see when calculating this delivery through AvaTax, as well as the Colorado State website sales tax calculator.  On each of these calculators I'm getting a total of 5% sales tax.  QuickBooks Online is calculating a sales tax rate of 4.5%, because it is leaving out the "Jefferson County SE Lid" 0.5% local improvement tax.  My order is going from Golden, CO to Littleton, CO.

 

Unfortunately unlike AvaTax, I cannot find a way in QuickBooks Online to confirm if this local improvement district tax is in their database.  I have been a user of AvaTax and I've been debating switching to using the Automated Sales Tax within QuickBooks Online, yet I'm getting this discrepancy.

 

Thank you.

AlcaeusF
Level 14
January 22, 2019

Hello there, R_Crane.

 

Thank you for getting back to us and adding more clarification about the local improvement tax. I'm here to help provide the support you need to correct the sales tax rate.

 

For those users with the Automated Sales Tax feature enabled, I recommend giving us a call. One of our Phone Support Specialists will need to check your account in the system to determine if the local improvement district tax is in the database.

 

Here's how you can reach them:

 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Online.
  3. Choose a topic.
  4. Scroll down and click Get Phone Number.

Please get in touch with me here should you have any additional questions or concerns. The Community will keep an eye out on your response.
 

March 10, 2020

Welcome to 2020,  

This issue still has not been resolved.  Figure that over the last 2 years someone might address this  but nope.

March 27, 2020

I'm having the same issue. It is causing me to under collect in many jurisdictions. We end up paying the taxes ourselves. Quicken did give me the ability to set up my own custom rates, and they imported the ones I was using before switching to automated calculations, but half of them give me an error now and won't save. This has really screwed up my ability to collect the correct tax amounts. Its not just LID that is missing from my calculations, but MHA, RTA, MDT, MTS, HSD, PSI, and HSA as well (as far as I can tell thus far). The only special jurisdictions I do see calculate property is RTD and CD. CITY is even missing for Denver. This is not right and I just wish I could revert to using my own earlier tax setup.

 

Quickbooks Online, if you're listening, look at the attached document showing all the taxing requirements in Colorado.

November 5, 2024

I just found out that QBO invoicing hasn't been charging sales tax for any of my Denver clients this year!!!! Invoicing through quickbooks online has been an incredibly bad experience all year but this is over the top. The product very clearly communicates to you that tax is being automatically calculated. Then, come to find out it's only charging State and RTD?!! Even the rep I spoke with said that this is terrible! I'm told I have to add it manually every time. I am going to be out thousands of dollars that I don't have because of this constantly inept global corporation. What is happening?!!

November 5, 2024

Hello, Jason. I appreciate you sharing your experience with the sales tax issue in QuickBooks Online (QBO). Accurate invoicing is crucial for businesses as it affects compliance and revenue.

 

The sales tax setup in QBO for your Denver clients may need adjustment. You'll need to ensure all relevant sales tax rates for Denver are properly configured. This can help guarantee that taxes are automatically applied to your invoices in the future.

 

Here's how:

 

  1. Navigate to Sales, then choose Customers.
  2. Select your customer to expand their info.
  3. Click Edit at the top.
  4. In the Additional info section, review the rate from the Sales tax rate dropdown.
  5. Hit Save.

 

 

You can also run a report to see which customers are marked as taxable. Just follow these steps:

 

  1. Go to Taxes and open the Sales tax tab.
  2. Select an agency.
  3. Scroll down to the Reports dropdown button and choose Taxable customer report.

 

 

For additional details, visit this article: Default customer sales tax rate.

 

I'll be attaching these articles for more insights on automated sales tax: 

 

 

If you need any more help navigating the sales tax settings, feel free to reach out. I'm here to support you in getting the most out of QBO. Take care.

New Member
July 13, 2026

 

I have actually reported this problem more than once over the past year to QuickBooks, but no response, and no progress has been made.  The entire sales tax liability report for Colorado Department of Revenue has all the wrong jurisdictions, wrong totals, wrong invoices, and wrong categories in it.  The Colorado Department of Revenue does not collect individual taxes like Regional Transportation District, Southeast Jefferson County Lid District, or Scientific And Cultural Facilities District.  But they are listed as separate categories with their own totals on the report.  There is no way to pay these individual taxes on the Colorado Department of Revenue’s website.

The state of Colorado collects taxes by local sales tax jurisdiction, and it adds all the taxes together that apply to that jurisdiction: state, county, city(if applicable), RTD (if applicable), LID district (if applicable), Scientific and Cultural Facilities (if applicable) districts, etc.  For each individual address the state and county tax always applies (but some counties don’t have a sales tax), but the city and various other districts might or might not overlap with that address. 

The key is that the jurisdiction code is based on the address of the sale and the sales total and untaxable sales total for the sales in that jurisdiction are how the Colorado Department of Revenue calculates the sales taxes for that jurisdiction. Cities and counties that collect their own sales taxes also collect the special district sales taxes for the addresses within their boundaries (RTD, Scientific and Cultural Facilities), LID districts, etc.  You will find a much longer list of jurisdictions in Colorado Department of Revenue Sales tax returns that don’t even remotely overlap with / coincide with the list of districts in the QuickBooks Colorado Department of Revenue Sales Tax liability report.  It is very complicated because the districts, cities, and counties must look like a very complicated Venn Diagram with some districts overlapping each other and some districts overlapping parts of counties and parts of cities.

Individual sales tax jurisdiction codes and sales tax rates can be looked up here:

https://tax.colorado.gov/GIS-info

Or you can look up juristictions and sales tax rates in bulk here:

https://salestaxlookup.colorado.gov/bulk-address-lookup

 

The sales tax liability Colorado Department of Revenue report also lists Denver city and county as a non-home rule city that the state collects sales taxes for.  This is false.  The city of Denver collects it’s own sales taxes quarterly through their own website.  I believe the developers / accountants that created the report didn’t understand the colorado jurisdictions at all, so the invoices categorized under each county are also inaccurate.  Some of them are in home rule cities.  Some of them are in unincorporated county addresses.  Also, the same invoices are listed in the Colorado Department of Revenue report and duplcated in their own report for the city they reside in, duplicating data and causing you to overpay sales taxes if you blindly trust the report. I don't trust any of the numbers in this report because most/all of the categories and “jurisdictions” are wrong in it. 

I ultimately had to come up with and manually compile my own report, looking up each address in my list of invoices on the Colorado department of revenue GIS sales tax jurisdiction lookup tool. 

I started with the QuickBooks report: “invoices by date”, adding columns in for “ship to”, taxable amount, and amount.  This is the complete list of all invoices in home rule cities that collect their own sales taxes and the cities and counties that let the Colorado Department of Revenue collect their sales taxes. Then I looked up all of the jurisdiction codes for each address on Colorado’s GIS sales tax lookup website.  Then, I excluded all of the Jurisdictions in the list of Home Rule Cities from the Department of Revenue list below, because the state of Colorado does not collect their sales taxes.  Each home rule city / county collects their own sales taxes directly:
 

https://tax.colorado.gov/DR1002

 

Then I compiled a report with all of the total sales and total non-taxable sales in each tax jurisdiction, with one row for each invoice that is in a non-home rule city / county (jurisdiction).  This provides the accurate list of taxable and non-taxable sales totals for all of jurisdictions that the Colorado Department of Revenue collects sales taxes on behalf of.

This was so tedious the first time (taking 3-4 hours for 200 invoices), that this time, I used Anthropic’s Claude AI to process, lookup and compile the report.  It also created a reusable “skill” for reuse quarterly (Claude wrote software scripts that it could run with the same inputs and outputs with reliable results). Creating the report / scripts took about an hour. Claude generates an Excel spreadsheet report with the only three values I need to file my sales taxes for each jurisdiction: Jurisdiction code, Total sales, and Non-Taxable sales.

My compiled report created by Claude AI:

 

The Quickbooks Sales Tax Liability Report with it’s incorrect categories / tax districts for Colorado Department of Revenue Agency 

Here is a sample subset of the list of jurisdictions in Jefferson County that you can add to your Colorado Department of Revenue sales tax account on their website.  Many of the 200 or so listed jurisdictions on the Colorado Department of Revenue are home rule jurisdictions that you can’t pay through the state of Colorado, because the city/ county collects the sales taxes directly.  So you have to only add the jurisdictions you have sales in that are not home-rule cities to the list of jurisdictions you file sales taxes for in your Department of Revenue sales tax account.