My invoices were paid and deposited but I javent received any funds into my account nor are any pending

Hello, there. If this is you first batch of payments, this will be deposited within 5 business days. These initial deposits typically take a little longer as we finalize the setup of your account. Once the setup is complete, future customer payments will be processed and deposited more quickly.

To find out when QuickBooks Payments deposits customer payments, follow the steps below:

For QuickBooks Online (QBO)
 

1. Go to the Gear icon and select Account and settings.
2. Select the Payments tab.
3. Review the Deposit Speed section.

For Merchant Services account

1. Log  in to the Merchant Service Center.
2. Navigate to the Activity & Reports tab and select All Statements.
3. Locate your most recent statement and click View.
4. Enter the last 4 digits of your Tax ID number to proceed.
5. Check the Date in the Activity Summary section. This indicates when  the deposit was made.
   
   

You may have questions about payments or received an email regarding a payment matter, check out this article for reference: Find out when QuickBooks Payments deposits customer payments.

Keep in touch if you have any other payment concerns. We'll always be right here to help.

Hi there,

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you're still experiencing any problems.

We'll be glad to assist further if needed.