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SarahCO
New Member
August 4, 2025
Solved

my quickbooks online home page just completely changed

  • August 4, 2025
  • 1 reply
  • 76 views

Help! I just logged in to QB online, and the page it takes me to when I log in has completely changed. All the bookmarks that were on the left side of my screen are completely gone. How can I get it back to the way it was?!?

Best answer by Clark_B

You can perform browser troubleshooting steps to resolve the bookmarks issue, @SarahCO.

 

First, let’s clear your browser's cache and cookies specific to Intuit to remove excess data. As an alternative, you can try using a different supported browser to avoid compatibility issues.

 

However, if you want to opt out of the new QBO experience or interface. Here's how:

 

  1. Log in to your QuickBooks Online account as the primary admin.
  2. Go to Settings and select the Switch button to revert to the previous QuickBooks interface.

 

 

You may also want to explore our QuickBooks Live Expert Assisted Team, which can assist you with your transactions, accounts, and reconciliations.

 

We're always here to help if you have any other concerns about QuickBooks.

1 reply

Clark_B
Clark_BQuickBooks TeamAnswer
QuickBooks Team
August 4, 2025

You can perform browser troubleshooting steps to resolve the bookmarks issue, @SarahCO.

 

First, let’s clear your browser's cache and cookies specific to Intuit to remove excess data. As an alternative, you can try using a different supported browser to avoid compatibility issues.

 

However, if you want to opt out of the new QBO experience or interface. Here's how:

 

  1. Log in to your QuickBooks Online account as the primary admin.
  2. Go to Settings and select the Switch button to revert to the previous QuickBooks interface.

 

 

You may also want to explore our QuickBooks Live Expert Assisted Team, which can assist you with your transactions, accounts, and reconciliations.

 

We're always here to help if you have any other concerns about QuickBooks.

S
SarahCOAuthor
New Member
August 4, 2025

Thanks! I did switch back to the old version. That new version is terrible. I had a major anxiety attack when I could no longer find everything that they moved.

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