My QuickBooks Self-Employed Etsy integration stopped importing transactions after February 8, 2026, how can I get this fixed?

Forum|Forum|4 months ago
April 3, 2026
5 replies
41 views

I already tried: • refreshing • updating the app • disconnecting and reconnecting Etsy When I try to reconnect, I get this error: {“type”:“CLIENT”,“message”:””,“detail”:”/api/v1/etsy/callback”,“data”:null,“errorMessage”:””,“isOK”:false,“code”:404} This appears to match other public reports of QBSE Etsy imports stopping on February 9, 2026. Is there a way to escalate this as a backend Etsy integration incident for QuickBooks Self-Employed?

QuickBooks Self-Employed

RhoiceW

QuickBooks Team

The error code you've received indicates that the integration link is currently broken, Adam. I suggest opening your QuickBooks Self-Employed account in a private browser (incognito) or a different browser entirely. This ensures you're working with a fresh cache, as old data can sometimes interfere with the connection.

If the error persists across different browsers, I recommend contacting our QuickBooks Support team. They can check your account and investigate why this error is appearing when importing your Etsy transactions. You can contact them by clicking the Help (?) button > Search tab > Enter Contact Us > Callback or Chat.

In the meantime, you can export your transactions from Etsy as a CSV file and manually upload them to your QBSE account. This will ensure your records stay up to date while our engineers work on a permanent fix.

If you need anything else, don't hesitate to reply here. We're here to help.

adamthepughAuthor

Thanks for the response. I have already tried (and it failed) using a private browser (incognito) and a different browser entirely. I understand about the manual import. I would like to avoid that if possible.

Sign up

Login with SSO

Let's get you signed in

Login with SSO