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1 reply

QuickBooks Team
August 17, 2025

It's possible your receipts didn’t upload due to an unsupported image format, henninglawncare.


To successfully upload your receipt, it must be in one of the following formats: PDF, JPEG, JPG, GIF, or PNG. If you’re using a newer iPhone or iPad, your images might be in HEIC format, which needs to be converted. Apple provides instructions on how to convert HEIC files. 

 

Additionally, make sure each file contains only one receipt. For more details on how the receipt upload feature works, you can review this article: Upload your receipts.


If you experience any errors or need further assistance, feel free to provide more details. We're happy to help.