paypal intergration feed not working well.
Our Book Keeper states the PayPal integration requires lots of manual data input. This equates to higher book keeping bills. Their feedback states: It is the integration, it is slow clunky does not recognize already existing customers and you have to literally spend anywhere from 5 to 30 seconds on every single transaction. When it was a bank feed anybody that already was in the system I could do a select all and add and 30 seconds to 1 minute later hundreds of transactions could be entered at a time. So for example say Bob Smith is a customer even though Bob Smith is in QuickBooks it still wants to apply it to PayPal customer and not pick Bob Smith in our customer record. Is this normal? Any solutions? Thanks