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T
TalonSecure
February 12, 2026
Question

PCI compliance tug of war

  • February 12, 2026
  • 1 reply
  • 9 views

I invoice everything in quickbooks and the customer chooses how to pay. Security Metrics says I’m not compliant, but quickbooks reps says I do not have to be, and that I wouldn’t be penalized. But Security Metric says the reps are wrong. So who do I believe?

1 reply

E
Erika_KQuickBooks Team
QuickBooks Team
February 12, 2026

Hi there, @TalonSecure. Staying PCI compliant is essential for any merchant who handles card data or has access to a customer's sensitive financial information. It’s a standard requirement for all merchants to keep card data secure.
 

With that in mind, you'll have to reach out to the Security Metrics support team. They can guide you through the specific steps to ensure you're fully compliant so you can keep accepting customer payments without any issues.
 

For follow-up questions, feel free to leave a comment below. 

T
TalonSecureAuthor
February 12, 2026
What if I’m not handling any data? All I'm doing is invoicing through quickbooks - I don't see or take any financial information?
 
Also, why are reps telling me something different? Thank you!
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