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O
OfficerCloud
August 20, 2025
Question

Production Keys for my app are missing

  • August 20, 2025
  • 1 reply
  • 18 views

Hello,

 

I have lost or forgotten the login to my account. I created a connection between QB and my app and went through the process of getting production keys to launch our integration. Now when I log into my account I don't see my app. I am assuming that I forrgot the login to the developer account. If I have my QBClientID, is there a way for me to figure out how to get back into the account with my app? 

1 reply

E
Erika_KQuickBooks Team
QuickBooks Team
August 20, 2025

Thank you for sharing your concerns here in the Community forum, OfficerCloud. Let me direct you to the appropriate support channel to address your account recovery concern.
 

We have a highly dedicated and specialized community that specifically handles questions and challenges related to system integrations, API-related issues, and other developer-specific topics. The Intuit Developer community includes industry professionals who can provide detailed guidance and assistance to resolve your concerns.
 

Here's how you can get in touch with them:
 

  1. Visit the Intuit Developer Support website.
  2. 1. Scroll down and select the tile specific to your concern, then click Ask a Question. 
  3. If you can’t find what you’re looking for, choose the Contact Support blue button on the lower section of the website.

 

We're here to help if you need further assistance with any QuickBooks-related issues or have additional questions. Click the Reply button, and we'll respond promptly to address your concerns.

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