Purchase Order Fulfillment Worksheet and Editing POs

Welcome to the Community, Dave137137.

Since the Warehouse Manager feature in QuickBooks Desktop mobile is designed to eliminate receiving errors on the warehouse floor, QuickBooks locks in the parameters of your active file the moment it hits the mobile network. This works as a locked snapshot of your purchase order and transmits it to the handheld scanner as an assigned task. Editing the original record afterward in the Vendor Center and selecting Send to Device won't override or append that original snapshot.

To force the mobile app to show new items on its receive list, you'll need to manually sever the link to your first snapshot and issue a new correct one.

Initially, be sure to delete the pending task on your mobile device. On the mobile scanner or phone, open the QuickBooks Warehouse app, locate your pending task for that specific purchase order, then cancel or reject it to remove it.

Next you can reset the purchase order status in QuickBooks.

Here's how:
 

1. Go to your Inventory menu and open the Purchase Order Management Worksheet.
2. Access the Progress tab.
3. Find your purchase order.
4. Highlight it, then click the Actions drop-down and choose to pull it back or reset its status to Not Sent.

Next, you'll need to trigger a fresh send:
 

1. Go back to the main Purchase Orders tab in your worksheet.
2. Tick the checkbox next to your modified purchase order.
3. Select Send to Device, then Send.

This will generate an entirely fresh snapshot containing your newly added inventory items.

I've also included a couple detailed resources about working with purchase orders and Warehouse Manager which may be useful moving forward:
 

• Use the purchase order management worksheet
• Setup & use the Warehouse Manager

Please feel welcome to send a reply if there's any additional questions. Have a wonderful Thursday!