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October 26, 2025
Question

QB offers option to pay invoices by paying online using QB credit card solution and then QB charges a processing fee. Where to find in QB a listing of who paid and fees?

  • October 26, 2025
  • 2 replies
  • 15 views
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2 replies

ShyMae
QuickBooks Team
October 26, 2025

Hi there, Asloken. You can view a list of who paid and the processing fees for online invoice payments by navigating to the QuickBooks Payouts tab or accessing the Merchant Service Center.

 

To view the customer deposits and fees within QuickBooks Online, follow this step-by-step guide:

 

  1. Hover over My apps, then select Sales & Get Paid.
  2. Click QuickBooks Payouts, and you'll see a list of deposits along with the associated fees displayed on that page.

 

Alternatively, you can access the Merchant Service Center for further details on deposits and fees. Here are the steps to follow:

 

  1. Sign in to the Merchant Service Center.
  2. Go to the Activity & Reports menu, then select Deposits.
  3. Choose your preferred date in the Dates dropdown.
  4. Click the small arrow icon in the FEE column to view the deposit details. Feel free to print or export the data.

 

Refer to this article for more information: Find transactions, deposits, or fees.

 

Please don't hesitate to ask if you need more assistance. We're always here to help you.

ShyMae
QuickBooks Team
October 28, 2025

 

Hi there, Asloken.

I just wanted to follow up with you to see if the steps we provided helped you successfully locate the list of who paid invoices using credit cards and the associated fees.

Please let us know if you're still experiencing any problems.

We'll be glad to assist further if needed.