Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
New Member
August 6, 2026
Question

QBO was updated and my invoices lost their line item descriptions. Old invoices and e-mail attachments will have their copied descriptions from estimates erased.

  • August 6, 2026
  • 0 replies
  • 2 views

We build estimates with detailed and long line item descriptions which provides clarity to our customers about what specific work will be done. For example we will add a line on the estimate with a full paragraph describing services, but put the rate as $0.00. 

When we turn the estimates into invoices and click “print” or e-mail the invoice, all of the descriptions are completely erased. Since this new update, we have had to take extra time adding back these descriptions making it super tedious.

Why has this been happening and is there a solution?