Question
Quickbooks charged me twice for their service and I was told I would be getting a refund in 3-5 business days. It has almost been 2 weeks and still no refund. Help?
They originally sent the first bill to a wrong email address and, when I corrected their mistake, they said they would have to reprocess the order so I would be charged twice, but I would receive a refund within 3-5 business days for the first charge. Every time I try to contact them about it, I am always left waiting for over an hour before I have to give up because I have to go to my next job. Is there an email or anything that I can contact so I don’t have to sit on hold for hours?