Quickbooks is injecting the text "Please pay this invoice on time" into E-Mailed Invoices
- January 5, 2026
- 5 replies
- 34 views
It has come to my attention that in the latest update of Quickbooks 24, Intuit is injecting the text "Please pay this invoice on time" into all emailed Invoices. This is a tremendous breach of trust and privacy. How dare Intuit inject unauthorized text into an email that I am sending to my customer.
TEMPORARY WORKAROUNDS:
1) Open Quickbooks Desktop, click EDIT, PREFERENCES, SEND FORMS, and check off the box titled "USE PLAIN TEXT FORMAT". This will remove Quickbooks ability to inject that text, but if you use Quickbooks Merchant Services to accept payments, it will also remove the "Pay Button" from the email and put a plain text link to submit payment.
2) You can do the following if you have Microsoft Outlook installed. First, add the email account you use for sending Invoices to Outlook. Then, open Quickbooks Desktop, click EDIT, PREFERENCES, and under "SEND E-MAIL USING" select OUTLOOK instead of WEB MAIL and click OK. Now, when you send an Invoice, it will open the email in an Outlook Window, and you can edit out their text, then click send to deliver the email. I know this is a pain in the butt, but it's better than nothing in the interim while we spam Quickbooks with complaints and get them to remove their text.