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December 3, 2025
Question

Refresh Page

  • December 3, 2025
  • 2 replies
  • 11 views

QB will not let me start an Invoice or Estimate this AM. It tells me 

Something's not working. Try refreshing the page and check back.

I have tried refreshing, signing out & back in, an incognito tab, cleared the cache everything mentioned in other people's Q&As. Both of our locations are dealing with this same issue. 

Anyone else having this issue??

2 replies

December 3, 2025

I am also having this issue.

QuickBooks Team
December 3, 2025

Hi, everyone.  

 

We appreciate the initial troubleshooting you've taken to address the issue with creating invoice or estimate transactions.  

 

For this, we recommend reaching out to our Live Support team. They’ll be able to investigate the root cause of the problem and provide a more tailored solution to get things working smoothly for you.  

 

Here's how:   

 

  1. Navigate to the Help (?) menu. 
  2. Select Assistant, and type in and send "Talk to an expert".
  3. Reply a brief description of what you need help with. 
  4. Choose a way to connect with us.  

 

If you have any additional concerns, feel free to add a reply below.