suddenly, quickbooks is not recognizing my employee status for my primary admin user account

Based on what you’ve described, it sounds like you were trying to add yourself as an employee and invite that same email to QuickBooks Workforce. Did you add yourself as an employee and invite yourself to Workforce? If so, are you currently trying to access both the Primary Admin account and the Workforce account in the same browser?

If you are receiving a You don’t have access to this company error, it is likely because the browser is confused between your two roles. To fix this, please try logging in using a different browser or opening one of the accounts in a Private/Incognito window. This will prevent the two login sessions from conflicting with each other.

If you have more questions about managing your user roles, just drop a reply below.