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June 11, 2025
Question

There is an issue while exporting a payment for credit notes that are linked to invoices from Odoo to QuickBooks. The issue occurs while passing the data to QuickBooks.

  • June 11, 2025
  • 1 reply
  • 7 views

There is an issue while exporting a payment for credit notes that are linked to invoices from Odoo to QuickBooks. The issue occurs while passing the data to QuickBooks.
Request data:

{'data': {'Line': [{'Amount': 100, 'LinkedTxn': [{'TxnId': '201', 'TxnType': 'CreditMemo'}]}, {'Amount': 100, 'LinkedTxn': [{'TxnId': '198', 'TxnType': 'Invoice'}]}], 'TotalAmt': 0.0, 'CustomerRef': {'name': 'apple', 'value': '61'}}, 'url': 'payment'}

Response from the Quickbook:

{ "Fault": { "Error": [ { "Message": "A business validation error has occurred while processing your request", "Detail": "Business Validation Error: The Amount Received (plus credits) can't be less than the selected charges. Also, the selected charges can't be less than the selected credits.", "code": "6000", "element": "" } ], "type": "ValidationFault" }, "time": "2025-05-13T22:19:16.520-07:00" }

Can anyone explain what is the issue with the request APi

1 reply

QuickBooks Team
June 11, 2025

I appreciate you providing the error message that you've encountered, vishnnus02014.

 

Let me direct you to the appropriate support that can assist you with the error you've encountered while exporting payments from Odoo to QuickBooks.

 

There's a community dedicated to developers and integrating other websites with QuickBooks. We recommend that you sign up and post this question to our separate online forum called Intuit Developer Community.

 

Here's how:

 

  1. Go to this link: https://help.developer.intuit.com/s/.
  2. Select QuickBooks Online under What do you need help with?
  3. Click on Ask a Question.
  4. Sign in to your Intuit Developer Account or create a new one.
  5. Type your question or issue.
  6. Click Ask to submit it.

 

Also, you can read this article to understand how and when to offer a credit memo or delayed credit to customers. Some customers prefer receiving a credit to use on their next invoice instead of a refund.

 

We will keep this thread open for more questions. Please post a reply below, and we are here to assist you.