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January 20, 2026
Question

Today is 01/19/26. My open purchase orders report is reporting a value of blank for all open balances. Why did this change and when will it be fixed

  • January 20, 2026
  • 1 reply
  • 9 views

I have been using an Open POs report for a very long time with spreadsheet sync and my reports are unusable with this new error

1 reply

Level 8
January 21, 2026

Hello, @CFOatA2M.

 

We appreciate you coming to the Community with your concern.

 

It sounds like having those balances show up as blank has really thrown a wrench in your workflow, especially since you've relied on that report for so long. I can see how important it is to get those figures back so you can use the reports again.

 

To get this sorted out, I’m sending your case over to our Next Level Help team. They’re going to take a close look at your Community posts and your previous support history to get the full picture of what’s happening with your open POs. You’ll hear from one of our experts within 1–2 business days to discuss the next steps and get this moving forward. 

 

We're always here to help. Reach back out if you have any other questions!