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New Member
September 29, 2026
Question

what a hell is going on with receipts/expenses for review its acting weird some are showing as old layout some not and c option for match its not working

  • September 29, 2026
  • 1 reply
  • 18 views
what a hell is going on with receipts/expenses for review its acting weird some are showing as old layout some not and c option for match its not working

1 reply

QuickBooks Team
September 29, 2026

I understand your frustration with the trouble this is causing you. It appears to be a severe system glitch or data corruption issue, as the interface is behaving unpredictably. To fix this, you can open your account in a private or incognito browser window.

 

This clears out any corrupted background data and gives the page a fresh start. If the problem keeps happening even in a private window, we recommend deleting those specific receipts and uploading them so you can match them correctly.

 

To help us look into this further, could you please share a bit more detail about what happens when you try to use the c option for matching?

 

You can leave a reply with a screenshot below so we can look into it.