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September 13, 2025
Question

When I click on the Activate Payments button, it just keeps loading. I tried clearing cache, different browsers, still nothing. Any ideas why?

  • September 13, 2025
  • 1 reply
  • 8 views
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1 reply

QuickBooks Team
September 13, 2025

Thanks for reaching out in the forum, ronessany. I will ensure you receive the best assistance to address your concerns.

 

Since you've performed browser troubleshooting steps to isolate the problem, and the issue persists, I recommend reaching out to our QuickBooks Live Support team for assistance. They can guide you through the process of activating your QuickBooks Payments and ensure that any necessary changes are accurately reflected.

 

To contact them, please follow the steps below:

 

  1. Click this link.
  2. Choose QuickBooks Self-Employed and enter your question or concern.
  3. Select Continue, follow the instructions, and click the Have us call you button.


     
  4. Once you have made your selection, please fill in the required details to initiate a call with our support team.

 

If you have any further questions or require additional assistance, please add a comment below. We are here to help.