WHERE DID THE DROP DOWN FOR EXPENSES CHARGED BACK TO YOUR CUSTOMER

Thanks for posting your concern here, @mybchw.

Let me share info about why the option for reimbursable expenses to customers is not showing and direct you to the best possible help.

Currently, there's an ongoing investigation (INV-96533) about this issue. With that in mind, I recommend contacting the QuickBooks Online (QBO) Care Team so they can add you as one of the affected users of the issue. Once the update is available, you'll receive a notification through e-mail. Here's how: 

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Select either tab to get started:

• Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
• Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
• Start a chat with a support expert.
• Get a callback from the next available expert.

These are our support hours: 

• Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT
• Advanced, any time, any day

You might want to edit and delete expenses in QBO. Feel free to read this article: Enter and manage expenses in QuickBooks Online.

Please know that I'm only a few clicks away if you have any other questions or concerns. I'll be here to assist. Have a good day