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July 4, 2024
Question

Why am I getting an email about - R01 - Insufficient Funds

  • July 4, 2024
  • 1 reply
  • 15 views
I'm not seeing anything on my banking side about this but email is stating otherwise.

1 reply

Moderator
July 4, 2024

You'll receive an email if there's an issue with your ACH payments or fees, woodeezwood. Let me route you to the appropriate support group to fix your concern.

 

The R01 is a reject code indicating that the available balance in your account is insufficient to cover the fees. Since there were no issues with your bank, it would be best to contact our QuickBooks Payments Support Team to determine why the email is stating otherwise regarding the status or funds of your bank account.

 

Please note that if the funds are now available, or you want to pay the outstanding balance by credit card, you'll still have to contact our representatives. This way, we'll be able to reinitiate the process.

 

Visit these articles for further information about return codes in QuickBooks:

 

 

You can also review the deposit speed to know the duration of when customer payments go into your bank account.

 

Utilize the comment section if there's anything else I can clarify about reject codes or other payment-related inquiries. I'm just a message away to assist you promptly.