Why are some of my recurring payment customers showing pending?

Pending recurring payments have been scheduled but are still awaiting approval from your customer, Northmachine.

When your client receives an email and reviews the details, they enter their preferred payment information and accept the recurring charges. Once approved, this will automatically be processed as scheduled, and a receipt will be sent directly to their inbox.

Thus, here are the different statuses for recurring payments in QuickBooks:

• Active: They had accepted the agreement, and these are being processed successfully.
• Canceled: You or your client has canceled the transaction.
• Completed: The payment was active and has passed the end date.
• Not paid: There are no funds received for the current billing period, and a new payment method is required to reactivate the subscription.
• Not accepted: The consent wasn’t accepted before the expiration deadline.
• Pending: Transactions are created but are still awaiting approval from your customers and haven't yet expired.

For any pending recurring payment requests, QuickBooks will automatically send reminders to your customer at regular intervals — seven (7) days, three (3) days, and one (1) day before the consent expires.

Get back to us if you need further assistance.