Hi there, nickmorrisonelectric. There are a few common technical triggers that can keep your sales forms from landing in the customer's inbox.
Sending yourself a test is also the perfect way to start troubleshooting. Because you aren't receiving them either, you can refresh your email connection or adjust a few settings in your account to ensure smooth delivery.
First, reset your email address in your account settings. Here's how:
Go to the Gear or Settings icon and choose Account and settings.
Proceed to the Company section, then scroll-down and click Edit ✎ in the Customer Contact info field.
Clear the Company email field and enter the desired address as is, even if it appears correct.
Select Save, then click Done.
After that, send another estimate to yourself to test it out.