Hi David. The inability to search invoices by customer name in QuickBooks Self-Employed is often caused by browser cache issues, temporary application glitches, or updates to the user interface.
To resolve this, you can switch to a different browser as it prevents your browsing history, form data, and cookies from being stored on your computer.
If the issue persists, I recommend contacting our QuickBooks Technical Support team for further assistance in resolving the crashes.
Here's how:
Sign in to your QuickBooks account.
Click the Help (?) icon in the upper right corner to access the help page.
Click the Contact Us button below to connect with an expert for assistance.