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February 19, 2026
Question

Why can't I search my invoices by customer name? I previously could and this was an asset. I use QB Self Employed. Thanks.

  • February 19, 2026
  • 1 reply
  • 5 views
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1 reply

QuickBooks Team
February 19, 2026

Hi David. The inability to search invoices by customer name in QuickBooks Self-Employed is often caused by browser cache issues, temporary application glitches, or updates to the user interface.

 

To resolve this, you can switch to a different browser as it prevents your browsing history, form data, and cookies from being stored on your computer.

 

If the issue persists, I recommend contacting our QuickBooks Technical Support team for further assistance in resolving the crashes.

 

Here's how:

 

  1. Sign in to your QuickBooks account.
  2. Click the Help (?) icon in the upper right corner to access the help page.
  3. Click the Contact Us button below to connect with an expert for assistance.

 

You can also check this link to view their support hours and see when agents are available: Get help with QuickBooks products and services.

 

If you have any additional concerns, please share them with us.