Why is it taking so long for my customers credit card payment to enter my bank account? It’s been “in review” for days now.

I understand how frustrating delays can be. Credit card payments follow a specific deposit schedule and also undergo security and fraud checks as part of the payment processor's review process.

If you process a credit card payment before 3 PM PT, we deposit it into your bank account on the next business day. If you process a credit card payment after 3 PM PT, we deposit it into your bank account within 2 business days.

To check when QuickBooks Payments deposits customer payment, you can review the deposit speed by following the steps below:

For QuickBooks Online (QBO), follow the steps below:

1. Go to Go to the Gear icon and select Account and settings.
2. Select the Payments tab.
3. Review the Deposit Speed section.
    

For QuickBooks Payment, here's how: 

1. Sign in to the Merchant Service Center.
2. Navigate to the Activity & Reports tab and then All Statements.
3. Locate your most recent statement and click View.
4. Enter the last 4 digits of your Tax ID number.
5. View the Date in the Activity Summary. This is the date the deposit was made.

For more detailed information about checking the deposit status, you can refer to this helpful article: Find out when QuickBooks Payments deposits customer payments.

If you have any other concerns or additional questions regarding your customers payments, feel free to reach out to us. We're always right here to help.

@Gcspropertysolutions  Oh, do I have some bad news for you.

Try doing a search for delayed payments or the like in this community, and all will be revealed.

Hi there.

I just wanted to follow up to check if the resolution we provided helped resolve your issue. Please let us know if everything is now working as expected or if you're still experiencing problems.

We'll be glad to assist you further if needed.