Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
V
Vivipoh28
April 22, 2026
Question

Can i use UEN instead GST ID for tax ID

  • April 22, 2026
  • 1 reply
  • 4 views

singapore GST exempt company what should I enter as Tax ID?

1 reply

J
JayCaeRQuickBooks Team
QuickBooks Team
April 22, 2026

Hello there, Vivi. Yes, you can use a 9-10 digit Unique Entity Number (UEN) issued by the Accounting and Corporate Regulatory Authority (ACRA) as your Tax ID in QuickBooks Online (QBO). Even for GST-exempt companies, this serves as your primary identifier.
 

For further guidance on your tax status, I recommend you consult with your tax agency or accountant.
 

If you have other concerns in QuickBooks, you can use the Reply button below. We're here to help.

V
Vivipoh28Author
April 23, 2026

Hi 

 

Thank you for your email. 

I did try to enter my company UEN in GST ID field but it didn't work. It says the number is incorrect and they couldn't verify my tax location. 

 

This is extremely frustrating as I am GST exempt and I can only prove my tax location by my company UEN. 

Bryan_M
Bryan_MQuickBooks Team
QuickBooks Team
April 23, 2026

Hi there, @Vivipoh28. Please make sure you enter the correct UEN format, which contains 9-10 alphanumeric characters.

 

If you enter it correctly, let's log in to your account in incognito mode to start fresh. This avoids historical data, which can cause errors.

 

If the issue persists, please contact our live support team to help you determine the root cause of why the format isn't accepted and find a fix for it.

 

Let me know if you have additional questions by leaving a reply below.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement