How do I connect my QB Online with DBS IDEAL?

Hi there, Kong. The error message you’re seeing indicates a temporary connection issue between Intuit and your bank. I recommend contacting our Live Support team, who can start a quick screen-sharing session to explain and verify your account in real time.

In the meantime, you can keep your books up to date by manually uploading your bank transactions into QuickBooks Online using CSV files.

Please note that once the bank connection is restored, any manually uploaded transactions may appear as duplicates. For steps on how to manage those, check out this article: Exclude a bank transaction you downloaded into QuickBooks Online.

We’re here if you have any other questions about importing your bank transactions.