BEAM SUPER NOT RECOGNIZING AUSTRALIAN SUPERANNUATION HAVE ABN AND SPIN - EMPLOYEES DONT WANT TO CHANGE FUNDS HOW TO FIX ASAP

Hi rcmather-

In this case, we will need to check a couple of settings in your Payroll: Employee Details, how Superannuation is set up, as well as the created Super Batches. I recommend giving us a call for further troubleshooting so that we can isolate the issue and allow you to submit your Super Batch as soon as possible. 

You can reach us at 1 800 046 038, alternatively you can request a callback by following the steps below.

1. 1. Log in to your QuickBooks Online account.
   2. Go to the Help menu at the upper right.
   3. In the Search bar, type Contact Us.
   4. Click the Contact Us option.
   5. Choose Callback.
    
   For support availability time, feel free to view this article: Get help with QuickBooks products and services.
    

-Christine