How can I remove an alert from my payroll home page that has been resolved?

Hi Cate,

Thanks for posting in the Community!

If there is no X icon to close the notification shown in your payroll dashboard after taking action on the alert. I recommend contacting our Customer Care Team. That way, one of our support agents can check your payroll file and ask your details in a secure form.

To contact support:

1. Click on the Help (?) icon.
2. Select Assistant and enter Contact support in the chat field, and then click the Send icon.
3. You'll be asked about your concern, and you'll need to enter and send it.
4. If you can't see any related topics to your issue on what they shared, select No, get me a human.
5. Then, click Contact Us.
6. Choose either Callback or Chat.

To check the availability of our live experts, please visit this article: QuickBooks Online support hours.

Post again in the Community if you have other questions about QuickBooks.