How long does it take to wait for direct bank feed to be active? I have been waiting 13 days and sick of speaking with Customer support staff who don't help me.

Hi tdf-perezrojas-b, 

Thanks for posting in the Community! For direct feeds, it takes up to 10 business days to activate. If you emailed the form to [email address removed], you'll receive an email from SISS acknowledging receipt of the form and starting the 10 business days count.

If you connect to a Westpac or ANZ Direct feed, it usually takes up to 2-3 business days to activate.

If your Direct Feed still hasn't connected after the above time frames, contact our team to further check on your direct feed connection. 

You can also check on this article for your reference: Connecting your bank account to QuickBooks via Direct feed FAQ.

Let me know if you have any other questions. I'll be around to help you.