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January 14, 2020
Question

I have a client who recently switched over from from Reckon & would like to import their payroll history. Is this possible? They have set the employees up but no history.

  • January 14, 2020
  • 1 reply
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1 reply

Level 9
January 14, 2020

Good day, sam69.

 

Entering payroll history in QuickBooks Online for Australia needs special handling by our QuickBooks Care Team. They have the necessary tools such as screen sharing to help you through the whole process.

 

Here's how you can reach us:

  1. Go to the Help menu at the upper right.
  2. From the Search tab, enter Contact Us.
  3. Select the Contact Us button.
  4. Choose Callback.

 

For support hours, feel free to view this article: Get help with QuickBooks products and services.

 

You can always go back to this thread if you have other questions. It's my pleasure to help in any way I can. Have a good one.