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December 2, 2019
Question

I have an employee whose pay slip is accruing more annual leave etc than entitled too..... how can I fix this

  • December 2, 2019
  • 1 reply
  • 0 views
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1 reply

AlcaeusF
Level 14
December 2, 2019

Welcome to the Community, @Peter11_2-mclean.

 

You can apply leave adjustments during your next scheduled pay run to fix the discrepancies.

 

Here’s an article with detailed instructions on how to correct the calculation. It also provides an overview of how the process affects your payroll:

 

How to apply leave adjustments.

 

You can also sign up for the callback feature by going to the Help menu of your company. This way, one of our Payroll Specialists will be able to guide you along the process and ensure everything will be correct.

 

Please contact them using these steps:

 

  1. In your QuickBooks Online, click the Help menu in the upper-right corner.
  2. On the Search tab, click an article and select Contact us at the bottom. Then, enter the details of your concern.
  3. Choose how you would like to connect with them: either via Callback or Chat.

 

Please check this article for our support hours: Get help with QuickBooks products and services.

 

Let me know if you have further questions or other concerns. Please know the Community has your back. I’ll be right here to assist further.