You can also sign up for the callback feature by going to the Help menu of your company. This way, one of our Payroll Specialists will be able to guide you along the process and ensure everything will be correct.
Please contact them using these steps:
In your QuickBooks Online, click the Help menu in the upper-right corner.
On the Search tab, click an article and select Contact us at the bottom. Then, enter the details of your concern.
Choose how you would like to connect with them: either via Callback or Chat.