Received an email to contact Quickbooks about direct payment for payroll

Hello gasper,

Are you using the QuickBooks Online Payroll for Australian region? If so, please be advised that in Australia the direct deposit feature is unavailable in the current offerings. Currently, you can set up and create ABA files to be able to pay your employee directly to their bank. 

Once you have set up the ABA files in QuickBooks Online Payroll Australia, you can then download and save the ABA file and upload them to your banks website and authorise the payment.

You can check this article to learn more about Set up and create ABA file in QuickBooks Payroll.

If you're using non Autralian QuickBooks Online Payroll, I'd recommend reaching out directly to our Customer Care Team by clicking on the Help menu in your QuickBooks Online account.

Feel free to comment below if you have more questions with payroll. Have a nice day!