Why can't i find new staff to create timesheet on drop down list?

I'll take it that some of your active employees are not showing when creating a weekly time-sheet, user32996.

Our engineers are working on a solution and to find the root cause of this issue. I'd suggest reaching out to our Phone Support Team so your name will be added to the list of affected users. Here's how:

1. Click the ? Help icon in the top right of your screen.
2. In the Search bar, enter Contact Us.
3. Click the Contact Us option below. 
4. Choose Callback. 

To know our support availability hours, please view this article: Get help with QuickBooks products and services. 

If this doesn't fit your situation now, you can run a few basic troubleshooting steps to isolate if it's the cache caused this issue. 

You can start by using a private or incognito window. Private browsing prevents cache files from being stored on the browser. If it works, you can go back to your regular browser and clear its cache. When this cache is piled up, it will overload the browser with open you've visited.

Please let me know how these steps work on your end. I'll make sure to address them.