Why is Jan-March Qtr BAS, not in my To Do list?

Hi tluck,

There could be a few different reasons why it's not showing. If it's already been marked as lodged, it may be in the Payment list rather than the To Do list, and you would need to contact our Support Team or your accountant to unlodge it if you want to redo it. Alternatively, you may need to check your GST Settings to ensure you have the right frequency set up for lodgement. You can check this by going to the GST tab, selecting the Settings option on the top right, and selecting Tax Settings. If your GST is not set to Quarterly, this may be why. 

Please feel free to reply if you have further questions, I'm here to help. It would be helpful to know what options or lodgement period you do see when accessing the GST tab to narrow things down a bit. I would also encourage you to reach out to our Support Team so they can get eyes on what you're doing and offer more solutions. 

1. 1. In your QuickBooks Online, click the Help menu in the upper-right corner.
   2. On the Search tab, click an article and select Contact us at the bottom. Then, enter the details of your concern.
   3. Choose how you would like to connect with them: either via Callback or Chat.

    

   Please check this article for our support hours: Get help with QuickBooks products and services.