Welcome to the Community. QuickBooks Online is a great program that gives you the ability to easily track your sales and expenses. I'd be glad to help.
The program offers the ability to connect your Amazon Marketplace with QuickBooks Online to help you manage your books with ease. I encourage you to reach you to our customer support team for further assistance on this. Here are the options available to contact our customer support team.
Phone: Call us at 1-855-253-1536.
Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.