QuickBooks Q&A

Hi All, I have just run a rule that incorrectly marked a lot of transactions as Bank Charges, when they should have been Loan Repayments. I didn't think this would be an issue, as I thought I would be able to undo them, but there are hundreds (probably over a thousand records) and most of them are in periods where VAT has been filed. When I click undo on them, I get a message saying 'Any transactions in a VAT period marked as filed can’t be changed on the Flat Rate Scheme. If you need to update or correct something, just create a new transaction.' It's not feasible for me to manually create all of these records again, and to create opposing records to negate the con existent bank charges. How can I undo these reviewed transactions? Many Thanks,Steve

Hi,I recently exported the trial balance to QuickBooks. While the closing bank balance shows as £4,000, but there is a beginning balance of -£3,000 that I’m unsure about and don’t know how it appeared.Could you please advise on how to remove or correct this beginning balance?

Hi,  Why is it still not possible to split expenses by location in QBO? Will this feature be added in the near future? Thanks a lot

Hi All, I am setting up our charity on QuickBooks. I have uploaded the Chart of Accounts including the balance sheet Accounts. I am now uploading the opening balances of the balance sheet accounts via Journal Entry. I understand the contra entries for all the balances go to Opening Balance Equity but what are the double entries required to reflect the brought forward Retained earnings balance? Credit Retained Earnings and debit Opening Balance equity too?  Thanks

I'm trying to run payroll and I get a "something went wrong" error. I don't actually have any payments to make, but I've previously been able to run the payroll so that I can submit something to HMRC.

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The above all done in response to the suggestions made when I first raised this.

I import goods from the EU and some of my imports use postponed import VAT. Its my first time submitting a VAT return and I am unsure how to add it to my return. I've activated the correct VAT code but if i add an expense , wont that mess up my reconciliation as no money actually left my account? 

Set up accountant pageAdded my company accountCould not access my company account directly to to the VATI've done something to either make it dormant/removed?I have tried adding it again - wont workI just want to cancel the Accountant page and go back to my original account.Please help

I am following the online instructions to change my company telephone number on my invoices to clients, but it is not working. I input the number and go to the "Save" button - but it is greyed out. I need to send out an invoice tonight with the correct number on it and there is no way to contact anyone in support by chat or phone!

How do I contact them

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QB tried to fix issue for me by reopening the return. But I now have the quarter showing as both 'open' and 'filed', and the open return isn't picking up the exception £ from previous qtr.

It wants to now charge me the wrong VAT total based on these 2 wrong sales receipts, but wont let me simply delete them, as I have already done that for another.

I added screenshot for expenses and have now sporadically disappeared I don't have deleted them amd can't redo

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Hi  I have changed my telephone numbe rin my account details but my old one is still coming up on the invoices I send out. How can I change that number.

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pages do not load

I've done everything on the forums, delete cache, try a new browser, check over all the details in the settings however nothing is fixing this problem.

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Hi I have used Quickbooks now for years, 2003 was the last version update I did and so have kept a machine in the office year after year solely for use with quickbooks. During this enforced lockdown I have been updating the office, the computers, and also software used. Now I work on macs so can run parallels with a legacy operating system such as xp to carry on running my version of quickbooks - now looking at todays quickbooks subscription offering - I have to ask is there any alternatives? I dont want help .. just want a very basic accounts program like my 2003 quickbooks that will run on modern operating systems - part of me thinks scour amazon or ebay for quickbooks 2016 - I mean thats 13 years newer than what I am used to (lol)  Or has anyone here any other thoughts or suggestions? can a one of payment be made for quickbooks?Many thanks 

Does anyone know how to get  this working again? Any Help please