QuickBooks Q&A

I have service items setup and have the purchase info and sales info setup correctly, I think. I enter a bill from my vendor, I choose the service item that has a cost of $65 and sales price of $100 and I mark that line as billable and assign a customer.  When I invoice the customer and choose to add the billable expense, it comes into the invoice but it wants to bill at the cost instead of the sales price setup in the service item.  How do I get QBO to invoice for the sales price instead of the cost price? 

HiI would like to know if there is a way to see if and when a supplier's bank details have been changed?  I know you can do this with employees via the Employee Details Audit report, but I can't find a similar thing for suppliers.  There doesn't seem to be a way for management to check if supplier bank details have been changed prior to approving a payment run.  This would be a useful check to be able to do for fraud prevention.Can anyone help with the best way to do this?Thanks!

Hello - I have run my final pay run which with Lodged with ATO. I am now going through Year End. As advised, I Created an Update Event and checked all YTD figures. If all is correct, nothing needs updating. Do I need to Lodge with ATO (or will that just create confusion as we already lodged the Pay Event ending 30/06/22) - or should I delete that Update Event as nothing was needed. Or should I leave it and proceed to Finalisation Process?

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HiI am the sole director/employee of my company and paid myself a monthly salary for the 2022 financial year. Although I am a 'closely held employee', I paid and reported/submitted the monthly payments via STP each month on a monthly Director cycle.I went to finalise the STP for the 2022 financial year and when I get to the 'Confirm Payroll Data' step, no amounts show. Its all zeros?Have I missed something? 

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on the payslip it nominates domestic leave

I keep getting a message in keypay payroll window in Quickbooks that a employee reconciliation had been done but there is a shortfall of $2.52 for this employee and yet the super payment was correct based on 9.5%. How can I fix this? Bert

I do two similar payruns each week. In one, as soon as I finalise, this takes me to ATO lodgment area but in another payrun for a different store, I always have had to select an option after finalising it in order to go to ATO lodgement screen.  Not too sure why is there different treatment. 

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Hi,As Directors of the business how do I pay two of us a weekly wage?Thanks!

Hi we are a childcare service and I want to be able to track the expiry of staff blue cards to ensure that they do not lapse, is there a way in the emplyee tabs to track these?

how can i submit a End-of-year finalisation through STP if i have already lodged with ATO

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Hi,We have created a new profile as the business has changed from sole trader to company.  We have loans for vehicles/machinery and I was wondering if I have to add these accounts to the new profile under Motor Vehicle at cost fixed assets? The finance was taken out when my husband was a sole trader so ownership of these assets is not owned by the Company but we have updated the bank account details so they will be deducted from the new business.  

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As of this morning all our admin users have started seeing notifications of admin accounts duplicated through intuit's sync software, as a result of the KeyPay payroll integration in Australia. This is not acceptable and not something we wish to be occurring and has wasted hours of our team's time researching something they thought was a hack. Additionally our IT team had no notification of this change being made to the product, and therefore no basis to quickly address the issue. Why?  How can I turn this off?

We had an employee that was terminated and all annual leave was paid out. This employee was then reactivated and employed on a casual basis.When we ran the payslip after the first pay run as a casual employee, the YTD balance on the right hand side of the payslip showed a different annual leave gross $ amount to the previous payslip when the employee was terminated and paid out. It is only $6.76 different, but the YTD annual leave taken gross $ amount shouldn't have changed between each payslip.Would you know what could have occurred ?  Our GL and Payroll Ledgers all balance, it seems to be a disclosure issue on the payslip.....  Is it something to do with the fact that this employee was terminated and then re-employed as a casual? Would this have upset something to do with the payslip?  I've never come across this issue before.  Thanks in Advance. 

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HiWe are a building company and most of our invoices go directly straight to a customer job. But we also have stock in the warehouse and we are not putting that inventory anywhere we are just putting invoice in.  I am not sure how to put the inventory in then when we need to move something from the warehouse to the customers job (as these customers pay by progress payments) so we can get a true balance of costs spent on there project.  Can someone please help.