Can't save journal entries. Receive the message "Cancel Transaction. Do you want to exit without saving?" when I click "Save and Close" or "Save and New".

Hi there, Thilini. We're aware of the issue where users are unable to save journal entries. Our engineering team is working on getting the functionalities back to normal.

We appreciate your patience as we work to fix this as soon as possible. For you to receive updates, I suggest contacting our Live Support for further assistance. Please refer to this article for details, along with our operating hours: Get help with QuickBooks products and services.

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