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February 19, 2026
Question

Hello, I am using QBO (EU version). When I run the P&L and switch between Cash & Accrual basis, the figures remain identical. is this a bug?

  • February 19, 2026
  • 1 reply
  • 3 views
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1 reply

QuickBooks Team
February 19, 2026

Good day, Danyal. In QuickBooks Online (QBO), cash and accrual reports will appear identical if all income has been received and all expenses have been paid within the same reporting period.

 

To confirm this is not a bug, run the Accounts receivable aging summary report and look for unpaid invoices that fall outside the reporting period. Similarly, review the Accounts payable aging summary report for unpaid bills.

 

Additionally, if you use Sales Receipts for income and Expense payments for expenses instead of Invoices and Bills, both cash and accrual reports will be identical because these transactions are immediately recognized as paid, rather than being tracked as pending payments or outstanding amounts.

 

If you encounter the same issue, ensure the report refreshes after changing the accounting basis. Logging out and back into your account can establish a fresh connection to the system, which may resolve any temporary glitches or session errors.

 

If you have any additional concerns, please share them with us.