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November 23, 2025
Question

i have issues with the journal enteries serial numbers its generating automatic duplicates

  • November 23, 2025
  • 1 reply
  • 1 view
i didnt got any kind respond from the support team still contineous the issues with me

1 reply

EduardA
QuickBooks Team
November 23, 2025

Welcome to the Community, expert-ex818.

 

It's possible that when you create a journal entry (JE), QuickBooks generates a JE number that matches an existing one, and you saved it without being warned.

 

To prevent this, enable the Warn me if duplicate journal number is used option. You'll then be alerted to duplicates and can change the journal number before saving.

 

  1. Click the Gear icon, then select Account and settings.
  2. Choose the Advanced tab.
  3. In the Other preferences section, toggle on Warn me if duplicate journal number is used.
  4. Hit Save.

 

Should you have other concerns, feel free to leave a message.