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November 13, 2025
Question

I no longer have the bin icon next to my journal line items. It seems to have been replaced with a copy icon. How do I delete a journal line item (not the whole journal)?

  • November 13, 2025
  • 1 reply
  • 4 views
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1 reply

QuickBooks Team
November 13, 2025

Hi there, Simon. Let's perform some troubleshooting steps to help rectify issues when managing journal line items in your account.

 

Sometimes, unusual behaviors like this can cause data damage or store cached files in the program. With that, you can try logging out of your account, then signing back in to refresh the system. I've also included a screenshot below for reference.

 

 

However, if the issue persists, I suggest refreshing the QuickBooks website to help restore the page to its default state.

 

Alternatively, you can switch to another compatible option to ensure the browser runs smoothly as intended.

 

Let me know anytime on this thread for any further queries.