I would like to report an issue regarding email notifications. I have added my email address in the company settings; however, I am not receiving any notifications

Hi Mshehzad. Thank you for bringing this to our attention. To ensure you receive important communications, it's recommended that you add Intuit's service email addresses to your email allowlist.

In QuickBooks, each of our services has its own email address. You need to unblock or add these service-related email addresses as a "safe senders" in your email settings. This helps prevent notifications from being filtered as spam or blocked.

If you're using a corporate email account, you may need to collaborate with your IT department or administrator to complete the process.

Additionally, it's helpful to add the QuickBooks product's sender addresses to your contact list, address book, safe senders list, or allow list. Refer to one of the following support articles for your email provider:

AOL Mail: Manage spam and privacy in AOL Mail
Apple Mail (Mac): Block or unblock senders in Mail on Mac
Xfinity Email: Add Email Addresses to Your Email Safe List in Xfinity Email
Gmail: Gmail marks valid email messages as spam
Microsoft Outlook: Safe Senders in Outlook.com
Mozilla Firefox: Add, Manage and share contacts
Yahoo Mail: Manage spam and mailing lists in Yahoo Mail

You can find more details on these troubleshooting steps in the following article: Receive Important Email Messages From Intuit.

We are one post away if you have any other questions about receiving important email messages from Intuit or QuickBooks-related concerns.