My audit long history shows a list of changes that were made in qbo but does not show the names of the users that made those changes. Please help.

Hello there, Duncan.

We can review your Audit log settings to confirm why the names of users who made changes are not displaying in QuickBooks Online (QBO).

QuickBooks automatically creates specific user profiles to track certain actions in the audit log. If you see a user you don't recognize, it's likely because Online Banking Administration is showing a change related to your connected bank accounts that was made automatically by QBO. Also, system administration creates a recurring transaction, such as a recurring expense. When QuickBooks automatically adds an instance of the transaction to your books, a System Administration event appears in the audit log.

Additionally, please ensure that you are using the filter options correctly to display all available details. Usernames are normally shown, but if the filtering criteria are too restrictive, you might miss some information.

To use the filter option and specify a user's name, follow these steps:

1. Go to the Gear icon.
2. Select Audit log under the Tools menu.
3. Click on the drop-down menu under the User section.

For more information about the audit log's features, you can check out this article: Use the audit log in QuickBooks Online.

Feel free to comment here again if you need further assistance with QuickBooks. We're here to help.