Name disappears from journal entry after I selected a supplier for the transaction

It could be a browser-related issue, ricardop-obbr-co.

Let's retrieve the name of the supplier by performing some troubleshooting steps. You can start by accessing your account on a private or incognito browser.

Then, select a supplier while creating a journal entry. If it works, you can go back to the regular browser and clear the history. 

Follow the steps to clear the cache for your browser.

• Firefox
• Google Chrome
• Safari for Mac
• Microsoft Edge.
   

After clearing the history, make sure to restart your browser for changes to take effect. To have the best and most secure experience with QuickBooks Online, use a supported, up-to-date browser.

Once done, log into your QuickBooks Online account and create a journal entry.

You can also make changes to your entries after you enter them. Here's a link as a guide: Learn how to reverse a journal entry to swap the debits and credits, or delete it entirely.

Stay in touch with me if there's anything else you want me to do while you create a journal entry. Just leave a comment below, and I'll get back to you.