To renew your QuickBooks Online (QBO) subscription, you may refer to these steps:
In QBO, go to the Gear icon at the top right.
Select Your Account under Your Company.
Click Subscribe or Renew to the right of Subscription Status.
A subscription renewal screen will open. If you already have an activation code, select that option and follow the instructions.
Add the Billing Address details and check the Terms and Condition checkbox.
Tick Continue or Make Payment.
Choose the payment option and follow the instructions to complete the renewal.
If you're still unable to do so, try signing into your QBO using a private browser (incognito). There are times that the browser is already full of frequently accessed page resources, causing some unusual responses.
Here's how:
Press Ctrl + Shift + N (Google Chrome).
Ctrl + Shift + P (Firefox).
Control + Option + P (Safari).
If it's successful, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.
Please leave a comment in this thread if you have any other questions, and I'll get back to you right away. I'll be here to help. Have a wonderful day!
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