Thanks for reaching out to us. I'm here to help you and ensure that you can export the data correctly.
When you run a report and export it to Excel, the data on the report is the exact same data that will be exported. You'll want to make sure that you filter the report properly to ensure accuracy. You can check the steps in this article: Customise reports in QuickBooks Online.
In addition, you'll want to make sure that you're using an updated Excel version.
If this behavior persists, you'll want to use an incognito window and export the report from there. Incognito won't save your browsing history which can result in an error.
You're more than welcome to reply here if you have other concerns regarding your reports. Would like some assistance on other areas in QuickBooks? Let me know and I'll lay down a guide or two.
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