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September 23, 2020
Question

Why can I see the payee name in the general ledger report? The entry is posted through the JV and the name is not reflecting in the report.

  • September 23, 2020
  • 1 reply
  • 1 view
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1 reply

MariaSoledadG
QuickBooks Team
September 23, 2020

Hello there, grishsavla.

 

If you're referring to creating a Journal Entry (JE) or Journal Voucher (JV) in QuickBooks Online, the payee names will not show up once you run the General Ledger report. You'll want to avoid JE and enter the information as bank, sales, or expense transactions if you want the names to reflect on the report. 

 

Also, JE bypass cash vs accrual basis reporting, and don't show for Sales reporting and are not used for Sales Tax activities. They are not Spending, Purchase, or Sales. They are Accounting Entries and hardly used in any of the QB programs or products.

 

For future reference, you can print reports in QuickBooks Online. Please check this article for the detailed steps: Run And Print Reports In QuickBooks Online.

 

Let me know if you need further assistance. I'll be here to help you always.